Privacy Policy

Last updated: August 28, 2026

This Privacy Policy explains how Aexora ("we", "us", or "our") collects, uses, and protects information in connection with the Myexfilez Android application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, such as your name and email address when you create an account. We may also automatically collect certain technical information, such as your device model, operating system version, unique device identifiers, app usage data, and log information (including crash reports and performance data), to help us maintain and improve the App.

Account Information

When you create an account in Myexfilez, we may collect information such as your name and email address in order to provide the App's features.

How Information Is Used

We use the information we collect to provide, operate, and maintain the App; to create and manage your account; to communicate with you about updates, security alerts, and support requests; to monitor and analyze usage in order to improve the App's features and performance; to detect, prevent, and address technical issues, fraud, or abuse; and to comply with applicable legal obligations.

Authentication & Backend Services

The App uses Firebase Authentication and other Firebase services provided by Google to manage user accounts and sign-in. These services may process information such as your email address and a unique identifier to authenticate you and keep your account secure. Firebase's handling of this data is governed by Google's own privacy policy.

Data Storage and Security

We take reasonable measures to protect the information associated with your account, including the use of industry-standard encryption in transit and secure cloud infrastructure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your account and usage information for as long as your account remains active, or as needed to provide you with the App's features. If you request deletion of your account, we will delete or anonymize your personal data within a reasonable time, except where retention is required to comply with legal obligations, resolve disputes, or enforce our agreements.

Account Deletion

You may delete your account at any time directly within the App (Profile → Settings → Delete Account), or by submitting a request through our Account Deletion page. Deleting your account will remove your account and associated personal data, subject to any legal or operational retention requirements.

Third-Party Services

The App may rely on third-party service providers to help us operate and improve our service, including Firebase (for authentication, hosting, and crash reporting) and Google Analytics for Firebase (for app usage analytics). These providers may collect and process limited technical information on our behalf, subject to their own privacy policies. We do not sell your personal information to third parties.

Children's Privacy

Myexfilez is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or your account data, please contact us at ccook@myexfilez.com.